Welcome to Online Saathi. We are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you use our platform and services.
When you register on Online Saathi or use our services, we may collect personal information including but not limited to:
– Name
– Contact details (phone number, email address)
– Government-issued identification numbers
– Employment details
– Financial information (for services like banking and remittance)
– Demographic details (age, gender, caste, religion)
We may also collect non-personal information such as:
– Device information (IP address, browser type, operating system)
– Usage data (pages visited, time spent on the site, click data)
– Location data (to provide location-based services)
– Aggregate data for analytics
We use the information we collect to:
– Process your applications for government schemes and services
– Facilitate job matching and employment services
– Provide financial services like banking, insurance, and remittance
– Offer travel booking services
– Enhance user experience and improve our platform
– Provide on-demand services like education, skill development, and more
We may use your contact information to send you:
– Service-related notifications
– Updates on new features and services
– Promotional offers and surveys
– Important information about your transactions and activities
We may use and disclose your information to:
– Comply with legal obligations and government requests
– Protect our rights, privacy, safety, or property, and/or that of our users
– Prevent, detect, and investigate fraud and other illegal activities
We may share your information with trusted third-party service providers who assist us in delivering our services, such as:
– Payment processors
– Travel agencies
– Job portals
– Government agencies
– Educational and skill development partners
We may share your information with other parties if you give us your consent to do so.
We may disclose your information if required to do so by law or in response to valid requests by public authorities.
We use a variety of security measures to ensure the protection of your personal information, including encryption, access controls, and secure servers. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
– Access your personal information
– Correct or update inaccurate or incomplete information
– Request deletion of your personal information
– Object to the processing of your personal information
– Withdraw consent for data processing
To exercise these rights, please contact us at support@onlinesaathi.com.
We use cookies and similar tracking technologies to:
– Remember your preferences and settings
– Provide personalized content and advertising
– Analyze site usage and performance
You can control the use of cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of our platform.
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on our site and updating the “Last Updated” date.
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
– Email: support@onlinesaathi.com
– Phone: +91-123-456-7890
Online Saathi – Bringing Services Closer to Home
Thank you for trusting Online Saathi with your personal information. We are committed to ensuring your privacy and providing you with secure and reliable services.
Privacy Policy
Introduction
Welcome to Online Saathi. Your privacy is our priority. We are dedicated to safeguarding your personal information and ensuring that your data is managed securely and transparently. This Privacy Policy outlines how we collect, use, share, and protect your personal information when you interact with our platform and services.
Information We Collect
- Personal Information
When you register or use Online Saathi’s services, we may collect the following personal information:
– Name
– Contact Information: Phone number, email address
– Government Identification: Aadhaar number, PAN, or other relevant IDs
– Employment Details: Job title, employer, income details
– Demographic Information: Age, gender, caste, religion, and other socio-economic data
- Non-Personal Information
We also collect non-personal information to help us improve our services:
– Usage Data: Pages visited, time spent on the platform, interaction patterns
– Location Data: Geographical location to provide relevant services
– Aggregated Data: Data combined from multiple users, which does not personally identify any user
How We Use Your Information
- Service Delivery
We use your information to:
– Process applications for government schemes, benefits, and services
– Facilitate job placements and employment services
– Provide access to financial services, including banking, insurance, and remittance
– Offer travel-related services like ticket booking and hotel reservations
– Enhance your experience and improve our platform’s performance
– Deliver additional services such as education, skill development, and on-demand support
- Communication
We may use your contact details to:
– Send service-related updates and notifications
– Inform you of new features, services, and offers
– Conduct surveys and research to improve our services
– Provide transactional updates related to your activities on our platform
- Compliance and Legal Requirements
We may process and share your data to:
– Comply with applicable laws, regulations, and legal requests
– Protect our rights, property, and safety, as well as that of our users and partners
– Detect, prevent, and investigate potential fraud, security breaches, and other illegal activities
Sharing Your Information
- With Service Providers
We may share your data with trusted third-party service providers who help us deliver our services, including:
– Payment gateways and processors
– Job and recruitment platforms
– Travel and accommodation services
– Government agencies and authorized partners
– Educational institutions and skill development organizations
- With Your Consent
We will share your personal information with other parties only if you give explicit consent.
- Legal Disclosures
We may disclose your information as required by law or in response to valid legal requests, including subpoenas, court orders, or government demands.
Security of Your Information
We employ advanced security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure servers, and access controls. While we strive to maintain the highest security standards, no online platform can be entirely risk-free, and we cannot guarantee absolute security.
Your Rights
You have the following rights regarding your personal information:
– Correction: Update or correct any inaccuracies in your personal data
– Deletion: Request the deletion of your personal data, subject to certain legal obligations
– Restriction: Limit how we process your personal information
To exercise these rights, please contact us at support@onlinesaathi.com.
Cookies and Tracking TechnologiesWe use cookies and similar tracking technologies to:
– Remember your preferences and enhance your user experience
– Deliver personalized content and targeted advertising
– Analyze how our platform is used and improve its functionality
You can manage your cookie preferences through your browser settings. Disabling cookies may impact your ability to use some features of our platform.
International Data Transfers
Your personal information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and that your information remains protected.
Retention of Your Information
We retain your personal data only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Once your data is no longer needed, we will securely delete or anonymize it.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices, technology, or legal requirements. Any significant changes will be communicated to you via email or through a notice on our platform, along with an updated “Last Updated” date.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data handling practices, please contact us at:
– Email: support@onlinesaathi.com
– Phone: +91-9099005251
Thank you for trusting Online Saathi with your personal information. We are committed to respecting your privacy and providing secure, reliable services.
Last Updated: [15-06-2024]